Cable Forum - View Single Post - Lost 3MB Broadband after phoning Customer Services

BarFly · 08-03-2005, 20:52

Matter of interest who have you been in contact with as CS shuts at 8.00, & you 2nd post suggests you contacted them after 8.20 < time of first post >.

As if youve been downgraded because of billing, then you will need to speak to CS in the morning, unless someone on here is still in work & can take a look at the CM for you.

By the way not picking arguements, but something isnt right with this, as there is no 150k tier available on the system anymore, if a CM gets removed the only options available is the 300k & the new tiers, & the combinations of the new tiers, ie + BBplus or + xbox

Edit : sorry just seen the reading off the diagnostic of the modem < must put glasses on when reading !! sorry >...the ip address being assigned to the pc, does it end + 248 eg 81.***.122.251

08-03-2005, 20:52	#12
BarFly Inactive Join Date: Mar 2004 Location: Liars Corner Posts: 284	Re: Lost 3MB Broadband after phoning Customer Services Matter of interest who have you been in contact with as CS shuts at 8.00, & you 2nd post suggests you contacted them after 8.20 < time of first post >. As if youve been downgraded because of billing, then you will need to speak to CS in the morning, unless someone on here is still in work & can take a look at the CM for you. By the way not picking arguements, but something isnt right with this, as there is no 150k tier available on the system anymore, if a CM gets removed the only options available is the 300k & the new tiers, & the combinations of the new tiers, ie + BBplus or + xbox Edit : sorry just seen the reading off the diagnostic of the modem < must put glasses on when reading !! sorry >...the ip address being assigned to the pc, does it end + 248 eg 81.***.122.251