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Originally Posted by zeus9876
get a cable modem ?
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dat's what a SACM is.
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The SACM and STB are both using the same NTL cable with a splitter sending it to the correct device. By thoughts are that his power level is low.
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Should be OK, the splitter probably affects the upstream most - which is needed for interactive.
But the SACM uses different frequencies so unless he physically removes/bypasses the splitter I don't see what difference turning the SACM off does. I therefore suspect a marginal signal power level plus extra noise coming from the SACM ?