Upgraded to 3Mbit here. Wouldn't let me do it via the webpage (something about the username not being recognised as belonging to the modem), so I phoned up customer services. Waited for three minutes. Spoke to a lovely Scottish lady who took about a minute to upgrade there and then. Asked if I wanted anything else, and if I wanted anyone to ring back tomorrow to make sure everything was okay! Restarted the cable modem, and I just downloaded my first MP3 at 358k/sec
Excellent stuff NTL. I'm really really pleased. You've got my custom for as long as you want it