Apologies for reposting, but I just want a bit of conformation before ntl T/S closes tonight

, the Q below is Ref a T/S phone call to upgrade from 1.5 meg to 3Mb
First result : I got told that it wont go through until midnight tonight (the last time I upgraded, from 600k>1Mb, admittedly a while back, was instant), but he did say it would be upgraded, is this normal?

(This was, of course on NTL tech support line).