Thanks for the info shredder.
However I must say this new procedure is typical of ntl's imcompetence. If they put the Coventry address on the back of my bill then it would save a whole lot of hassle. Where is the sense in telling customers to write to an address only for the letter to be forwarded to a different part of the country??? This just means more postage costs for ntl, and more delays for the customer.
I sometimes wonder which individuals at ntl think up these pointless procedures.
Please dont think I'm moaning at you shredder, I'm grateful for your response.
I'm just having a rant at the morons in ntl management who seem to enjoy making things more awkward than necessary for both employees and customers alike.