[h3adru5h]

Originally Posted by dezzo

Not unless the policy has changed in the last 3 weeks (and no-one has mentioned it to any of the CS staff I still talk to).

No-one I know, or trained, would ever put a charge back on, and backdate it, if it was removed by error.

This is something I know - as I am (for now) working within a department where one of our functions is to monitor this as well as many other tasks.