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Originally Posted by Reddevil63
I just tried the upgrade thru the website and it says my username is not associated with my cable modem.
Thought maybe put wrong username so used forgotten username/password link and its not wrong!!!  WTF????
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Same here. I phoned TS and was told that it may be advisable to wait a few days as some people they've tried to upgrade have subsequently lost their connection. WTF?