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tomjleeds · 08-03-2005, 16:41

Just rang CS, chose option 5 as no other seemed to fit, got through to a nice scottish woman.

Me: "Hello, I'm aware of broadband speed upgrades going on. Can you give me any indication of when I'll see the benefits?"
NTL: "They're going on in the next few days. If you like I can upgrade you now?"
Me: "That would be excellent!"
NTL: "OK, hold on just a second..."
*about 20 seconds pass*
NTL: "Right, if you just reboot your STB, you'll be connecting at 2Mbps"
Me: "Thankyou very much!" (secretly thinking WOOHOO!)

Awesome. Upload still seems to be at 128k though...

EDIT: I'm in Leeds, so I suggest anybody else who is does the same!

08-03-2005, 16:41	#714
tomjleeds Inactive Join Date: Jun 2004 Location: Leeds/Newcastle Services: VIP/Triple XL Posts: 97	Re: New Speed Upgrades 8th March. (Part 3) Just rang CS, chose option 5 as no other seemed to fit, got through to a nice scottish woman. Me: "Hello, I'm aware of broadband speed upgrades going on. Can you give me any indication of when I'll see the benefits?" NTL: "They're going on in the next few days. If you like I can upgrade you now?" Me: "That would be excellent!" NTL: "OK, hold on just a second..." about 20 seconds pass NTL: "Right, if you just reboot your STB, you'll be connecting at 2Mbps" Me: "Thankyou very much!" (secretly thinking WOOHOO!) Awesome. Upload still seems to be at 128k though... EDIT: I'm in Leeds, so I suggest anybody else who is does the same!