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Nor · 08-03-2005, 16:23

Called NTL 30 minutes ago to enquire about the changes. Phone was answered within 5 seconds of exiting the menu. I wonder if NTL have put extra staff on today expecting a large volume of calls ? Excellent service anyway. The lovely Scottish lass told me my connection would be automatically upgraded at some point and I didn't have to do anything.

Think I'll use the manual process on the web though.

08-03-2005, 16:23	#692
Nor Inactive Join Date: Jun 2003 Location: Scotland Age: 51 Posts: 1,028	Re: New Speed Upgrades 8th March. (Part 3) Called NTL 30 minutes ago to enquire about the changes. Phone was answered within 5 seconds of exiting the menu. I wonder if NTL have put extra staff on today expecting a large volume of calls ? Excellent service anyway. The lovely Scottish lass told me my connection would be automatically upgraded at some point and I didn't have to do anything. Think I'll use the manual process on the web though.