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Originally Posted by gingerprince
Question for anyone that may know: -
I'm in Leeds, and not sure if we've been upgraded yet (not too bothered since I go on holiday in 2 days anyway).
But, due to an NTL c0ck up when they disconnected me, I was reconnected as a "new customer" with a discount, so I'm getting 750k service at 19.99 for 12 months.
I'm assuming that the "automatic" upgrade whenever it happens will not affect my discount, but if I click the magic 2Mb button, will my bill increase to 24.99?
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Personally I would expect it to stay at the price you have been given the service at for the period stated but you will get a clearer answer from CS. Can't lose anything by asking them to clarify what you will pay if you have been given a discount for 12 months on your contract.