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Originally Posted by orangebird
Can I just point out that ntl stated the upgrades would begin today - thats begin, not begin and end today. Give it a couple of days - and stop ringing up CS clogging the lines because of your impatience.
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I find it amazing that normally all the moaners are saying they have to wait an eternity for someone at NTL to answer the phone but today nearly everyone is saying that it is answered immediately. Very strange this turnaround in response times, particularly as there are so many calling once, twice or more times to try to get a different answer to what they have already been given. Could a lot of call waiting times have been slightly exaggerated in the past?
I can't believe how many times the same questions are being asked today, sometimes several times within a page of posts. I think that NTL should cut back on all these free upgrades as the prospect of getting them appears to be removing brain cells from a lot of customers.
