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Originally Posted by Phil136
Ok thanks for that  Will try tomorow and hope
I was just hoping that there wasn something wrong with my modem or something.
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THB Phil, the internal announcement we had in ntl said the upgrades could take a couple of months all in all. I think (for sacm users at least) it's more likely to be a couple of days. You can ring CS if you like, but I doubt it'd get you very much further. If you can be patient for a day or so, I'm sure your upgrade will be along in no time