Quote:
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Originally Posted by jonbr
I really don't care if NTL have out sourced any part of their service(s) offshore as long as:
1) They answer the phone promptly (which they DO NOT/never have done) and
2) the person you eventually got through to knew what you/they were talking about (which has only happened twice when I have phoned)!
NTL have some serious learning to do on how to provide a good customer service in any part of the organisation!
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This is a thread about ntl/IBM INTERNAL IT vacancies i.e sod all to do with customer services. Kindly go and find a relevant thread to rant in.
