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Originally Posted by tom101
I'm in the Bromley area, according to the post code checker, and on the 750K service through my Pace STB. I just phoned and asked if I could have my STB swapped and the nice lady said not until after 5 April. So no 2MB for me until then unfortunately. Also I guess that we'll have to arrange for an engineer to come round to do the swap, which is always tricky because it means arranging someone to be in the house all day waiting for them. Ah well..... enjoy your upgrades you lucky people.....
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5th April??? Screw that!!, I'll be on the phone to NTL tomorrow morning and see how fast we can get this sorted.
How many new customers a day are NTL getting?
Still no letter announcing the upgrade, is it standard practice to introduce an upgrade and then notify people afterwards?