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mcfc2134 · 08-03-2005, 12:57

The rep I spoke to sounded like she was in India and didnt have a clue either....I then got transferred to a midlands call centre I think who told me that the upgrade wasn't possible over the phone.

Tempted to ring back and try again. But this time go with "i'm trying to upgrade my speed but the upgrade system can't find my mac address" rather than "can you upgrade me please!"

08-03-2005, 12:57	#561
mcfc2134 Inactive Join Date: Jan 2004 Location: Derby (DE24) Posts: 135	Re: New Speed Upgrades 8th March. (Part 3) The rep I spoke to sounded like she was in India and didnt have a clue either....I then got transferred to a midlands call centre I think who told me that the upgrade wasn't possible over the phone. Tempted to ring back and try again. But this time go with "i'm trying to upgrade my speed but the upgrade system can't find my mac address" rather than "can you upgrade me please!"