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Originally Posted by banjo
My address is not NTL cabled according to their checker and also when I go to the upgrade page it says Your Cable Modem Mac Address unable to detect
please look on the cable modem or cable modem packaging ? have been on broadband for 18 months or more, help please !!
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I am in the same boat, I tried the website and it cannot find the mac address.
looks like a call to cs at some point i think, but maybe tomorrow.
ik