Lovely, just got off the phone to a Scottish lass who says we'll get our upgrade automatically when it all gets done. As far as she and her team leader were concerned only new customers are getting the upgrades today and we may have to wait a month.
Since we are on 300k at the moment I'm thinking that we don't get upgraded automatically because of the change in the cap allowance, something else the lady and her team leader refused any knowledge of

As of 1230 her teamleader had yet to be briefed on the upgrades