Quote:
|
Originally Posted by Wiggz
I'd just like to say, THIS is why people get so frustrated at NTL. If you are rolling out technologys it is custom (rolling anything out actually) to have team meetings, nationwide, site wide, whatever, in order to ensure that the Customer receives the correct information.
|
It's true, NTL are bad at this.
Whilst I was working for them there was loads of stuff that appeared on here well before we knew about it, and I was on the front line, the technical support desk.
I would not be surprised if very few people have been told about this speed upgrade, and if they had it would have been minimal information.