Cable Forum - View Single Post

mcfc2134 · 08-03-2005, 10:59

Gooner, believe me, I dont like getting irate with CS if there following strict orders. But in this case there have been numerous responses to the same question. Its plainly not right. They should have a set procedure. They knew this was going to happen but didnt put any specific plan in place.

Thats the problem. It lies with the management. Not CS reps in particular, but it doesnt help aswell when they dont know what your talking about!!

207 viewers now mate!!! Surprised the forum hasn't completely crashed yet!

08-03-2005, 10:59	#476
mcfc2134 Inactive Join Date: Jan 2004 Location: Derby (DE24) Posts: 135	Re: New Speed Upgrades 8th March. (Part 3) Gooner, believe me, I dont like getting irate with CS if there following strict orders. But in this case there have been numerous responses to the same question. Its plainly not right. They should have a set procedure. They knew this was going to happen but didnt put any specific plan in place. Thats the problem. It lies with the management. Not CS reps in particular, but it doesnt help aswell when they dont know what your talking about!! 207 viewers now mate!!! Surprised the forum hasn't completely crashed yet!