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Originally Posted by Wiggz
When you say "have also been upgraded" do yuo mean via that link, or automatically. And can you confirm that the aforementioned link is indeed for new and old customers alike to upgrade?
Just want some level of sanity restored to the proceedings - at least we will have a final word on it (for now  )
Wiggz |
Hi,
The link is for both new and existing customers, clicking on the link and following the instructions will upgrade your speed on the spot.
Calling customer services will also get you upgraded.
Other than that you can wait till your config file is sent to you but lets be honest with a million customers to upgrade theres no one gonna guarantee that you'll get it today. They will be rolling this one out slowly if anything just to watch the impact it has on the network and the customer services.
1 million people cannot be upgraded at the same time just the same as customer services will not be able to take 1 millions calls from people wanting to upgrade. Ntl always have and always will have to stagger upgrades on dtv and broadband due to the size of their network.
mark