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Originally Posted by h3adru5h
Also, it is recommended that you call cusotmer services to advise them that you are not paying full price. By allowing yourself to be undercharged, you are in essence breaching the terms & conditions and as such opening up yourself to receive backdated charged for the periods you have been using the service without paying the full price. I mention this in order to avoid a further complaint.
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Official policy is that overcharges are backdated but undercharges are not.
The worst that should happen is the charge gets backdated to the beginning of the current month or bill period.