[Jason1]

Well sorry folks in my experince if and when i need to call c/s there crap. Recent example, called to get dd date changed to be told sorry computer said no, cant be done as I only have broadband.

ntl's dd comes out 2 days before i get paid. So i gave them my debit card details instead and was told i would have to pay £2 non dd fee even though i wish to pay by that direct debit, but cant have it come out on a day i want.

As expected they still take it by direct debit instead of debit card.

Only good thing is this new harmony billing system only always under bills me paying £10.43 for 750bb.

There may be good ones but they never answer my call.