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Originally Posted by ian@huth
No, the IMRA survey was speculation that all other NTL customers had the same opinion as the ones surveyed.
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No, the survey said that ntl came top in a survey for bad customer survey.
That simply means more people asked gave bad ffedback about ntl than anyone else-that's not speculation, it's fact.
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Originally Posted by IMRS
NTL was yesterday named as providing the WORST customer service in Britain.
The communications firm moved up three places from last year to lead the league of shame.
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Originally Posted by ian@huth
Even though the cap poll on here is based on future events I would say that it is very flawed and there is no way that the results of it will anyway tally with the percentage of customers they may lose.
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But I'm not disagreeing with that, I said as it's in the future there's no way of knowing (yet)
