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It must be on the way according to the web based maintenance schedule

As part of the ongoing project to maintain and upgrade our Broadband network, there is a requirement to carry out work on components which may result in a loss of service for the duration of the work. The maintenance work for this week is as follows:

On the morning of Tuesday March 8th between midnight and 6am, broadband customers in Southampton, Bishopbriggs, Cwmbrwla, Oxford, Kempstone, Norwich, Salford, Dover, Folkestone, Lewisham, Baguley, York and Belfast may experience a loss of connection due to local work.

Additionally customers in all regions may be unable to access the ntlworld.com homepage or their personal ntlworld websites due to server upgrades, and may experience a 5 minute drop of connection due to local network load balancing.

On the morning of Wednesday March 9th between midnight and 6am, broadband customers in Woodborough, Wearside, Addlestone and Belfast may experience a loss of connection due to local work.

On the morning of Thursday March 10th between midnight and 6am, broadband customers in Portsmouth, Stoke, Southampton, Rutherglen, Hemel Hempstead, Stapleford, Woodborough, Rochdale, Withington and Belfast may experience a loss of connection due to local work.

And finally on the morning of Friday March 11th between midnight and 6am, broadband customers in Woodborough and Belfast may experience a loss of connection due to local work.

Please accept our apologies for any inconvenience these planned works may cause.

Oh and hello