[purenuman]

Originally Posted by nate

Now I know this is probably typical of me, and being an ex-ntl employee I should know how to decipher the gibberish that the company puts out to the public, but I am a little confused with the barrage of information that is out there at the moment concerning the speed upgrade.

I notice from this link that it is prominently mentioned that "Customers on the 750K package or 1.5MB package, will receive a FREE automatic upgrade to 2MB and 3MB."

So, if I am reading this right and not being a complete dunce, all being well (which I'm not counting on), sometime (as per usual schedules) between 12am and 6am March 8th, I should be able to reboot my SACM and have download speeds of 3mbps (or 2mbps if I was on 750k), right?
No need to call NTL, wrangle with the CS staff who know nothing of the upgrade etc?

Obviously I'm not counting on it happening bang on March 8th, what I really want to know is..Do I need to give NTL a decision on whether I want to upgrade or not, or will they just do it automatically?

Auto and I don't think many will get it first thing on the 8th

ntl will be contacting existing customers and informing them of these upgrades.
It is important to note, that the majority of 750K and 1.5MB customers will be upgraded over the coming weeks. But some networks, in some areas need further upgrades, to ensure that all customers will eventually receive the speed upgrades though this might take some months.