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nate · 07-03-2005, 13:49

Now I know this is probably typical of me, and being an ex-ntl employee I should know how to decipher the gibberish that the company puts out to the public, but I am a little confused with the barrage of information that is out there at the moment concerning the speed upgrade.

I notice from this link that it is prominently mentioned that "Customers on the 750K package or 1.5MB package, will receive a FREE automatic upgrade to 2MB and 3MB."

So, if I am reading this right and not being a complete dunce, all being well (which I'm not counting on), sometime (as per usual schedules) between 12am and 6am March 8th, I should be able to reboot my SACM and have download speeds of 3mbps (or 2mbps if I was on 750k), right?
No need to call NTL, wrangle with the CS staff who know nothing of the upgrade etc?

Obviously I'm not counting on it happening bang on March 8th, what I really want to know is..Do I need to give NTL a decision on whether I want to upgrade or not, or will they just do it automatically?

07-03-2005, 13:49	#111
nate Inactive Join Date: Sep 2003 Location: Cardiff, UK Services: Sky Digital, NTL Phone & 10mb BB Posts: 126	Re: New Speed Upgrades 8th March. (Part 3) Now I know this is probably typical of me, and being an ex-ntl employee I should know how to decipher the gibberish that the company puts out to the public, but I am a little confused with the barrage of information that is out there at the moment concerning the speed upgrade. I notice from this link that it is prominently mentioned that "Customers on the 750K package or 1.5MB package, will receive a FREE automatic upgrade to 2MB and 3MB." So, if I am reading this right and not being a complete dunce, all being well (which I'm not counting on), sometime (as per usual schedules) between 12am and 6am March 8th, I should be able to reboot my SACM and have download speeds of 3mbps (or 2mbps if I was on 750k), right? No need to call NTL, wrangle with the CS staff who know nothing of the upgrade etc? Obviously I'm not counting on it happening bang on March 8th, what I really want to know is..Do I need to give NTL a decision on whether I want to upgrade or not, or will they just do it automatically?