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Old 07-03-2005, 14:02   #48
ian@huth
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Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
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Re: ntl worst service in UK in poll

Quote:
Originally Posted by Neil
Another poor comparison Ian.

You didn;t email the CEO of IMRA, you emailed their CS/equivalent.

Let me ask you this....

How long do you think it would take ntl CS to respond to an email enquiry from their website?
Presumption, how do you know who I emailed and what I asked?

Looking back through old emails I have a couple that were replied to within the hour, some took a few days though and some never got a response. Don't make the assumption that all these were complaints about my services, they weren't.
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