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Old 07-03-2005, 13:54   #46
ian@huth
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Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
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Re: ntl worst service in UK in poll

Quote:
Originally Posted by Neil
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And I was 100% correct-I pay attention to what foes on regarding my site Ian.
In this case yes, good memory.


Quote:
Originally Posted by Neil
Agreed-just as you did, but if you hadn't been offered it you would have been a BT customer now, yes?
Yes I would.


Quote:
Originally Posted by Neil
Those are budgeted for Ian, CS cock up/rebates aren't.
Are you sure, I would hazard a guess that thay are all budgeted for. Still doesn't alter the fact that a discount doesn't always indicate a dissatisfied customer.



Quote:
Originally Posted by Neil
Perhaps, but it's only been a few hours.

How quickly do you think ntl would respond to a similar email query do you think?
Not emailed NTL for a while but my last email was to Simon Duffy and replied to in less time than the one to IMRA who may not even reply.
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