[Okonski]

With a freshly installed NTL live, I tried the *227# code and received the voice message stationg the service wasn't available on my line. Calling CS over the last week I was told the following;
(1) The code is wrong (it isn't!)
(2) You need to fill out a form (you don't)
(3) It's a chargeable service (it isn't!)
(4) Given an 0800 number to call, which turned out to be ntl's Malicious Caller Information Line, that only gave advice.
(5) Advised the reason the service wasn't activated was because I asked for 'Anonymous Call Rejection' when it's really called 'Anonymous Call Blocking' (yes, right!)
(6) Before the CS operator can activate it, they have to email NL's Malicious Calls department to asks them to put it on the line.

Call me sceptical - but does anyone get the feeling ntl don;t want anyone to use this free service? I'm now told the service will be active tomorrow after the MC department can only put it on. We'll see!