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Originally Posted by gary_580
Not true.
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It
is true I'm afraid-how can you openly say that looking after customers is not important??
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Originally Posted by gary_580
The company i work for has decided that customer service is of little importance and actively manage their call centre to the lowest level of staff possible
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So just because
your employer thinks customers aren't important, that means it's ok for every other company in the world to adopt that attitude does it?
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Originally Posted by gary_580
The point in being in business and the only point is to make a profit
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Tell me-how does any company make a profit with no customers?
Let me just read that again....
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Originally Posted by gary_580
company i work for has decided that customer service is of little importance
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Ok....
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Originally Posted by gary_580
and actively manage their call centre to the lowest level of staff possible.
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Right-so when your firms customers get fed up of the clear lack of importance placed on them & go elsewhere, & your firm goes bust, how are you going to feel about that?
Will is still be OK?