Quote:
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Originally Posted by Neil
Quote:
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Originally Posted by gary_580
They are there to provide a TV, BB and Teleco service, yes they then need to provide customer service but it doesnt have to be the best by any means.
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Oh do be quiet-you are talking out of your rear end.
Unhappy customers=no business. |
Neil, that is true to a certain extent (not the bit about gary_580 talking out of his rear end), but any company has to strike a balance between good service and the cost of providing a good service. Admittedly, NTL sometimes seems more interested in the cost of providing a good service than it is in the good service itself.