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Originally Posted by Neil
OB-Even if it were only 1000 people-more people voted for ntl as the worst for customer service than the best. 
I know you are going to try to disprove/discredit the fact that a survey resulted in ntl being worst for customer service, but the fact is that it's not the 1st time (or is this just coincidence?  ) |
We don't know how many people took part in the survey or how close the results were. How can anyone say who is worst for customer service if they have only used one of the companies in a particular sector. If it is a general who is worst without reference to the field in which the companies operate then companies like NTL and BT will nearly always come out worst as a problem with them does affect the customer whereas Tesco not having a tin of Heinz baked beans is of little significance to them and wouldn't involve a visit to the customer services desk.
It could be that Neils 1,000 customers more voting for NTL were all visitors to this site who had been taken in by Neils spin and weren't even NTL customers.
