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Seti · 07-03-2005, 11:08

I note O2 are also in there so I believe its is somewhat accurate. I haven't had a problem with NTL lately but there was a year when all I seemed to have was some idiot on the end of the phone who didnt know how to resolve the problems I was ringing about.

Of course there's no real weekend cover no either so NTL are loosing out because of that too.

O2 customer service is also DIRE. I don't believe it is as bad as some of the NTL complainents. They do TRY to get things right they jsut fail a lot.

NTL deserves its latest bit of bad publicity. Maybe they will wake up and restore weekend customer services or even resolve problems immediately. WE wil ahve to see.

Sian

07-03-2005, 11:08	#11
Seti Inactive Join Date: Jan 2004 Location: Barry, South Wales Age: 55 Services: Being Nice! Posts: 259	Re: ntl worst service in UK in poll I note O2 are also in there so I believe its is somewhat accurate. I haven't had a problem with NTL lately but there was a year when all I seemed to have was some idiot on the end of the phone who didnt know how to resolve the problems I was ringing about. Of course there's no real weekend cover no either so NTL are loosing out because of that too. O2 customer service is also DIRE. I don't believe it is as bad as some of the NTL complainents. They do TRY to get things right they jsut fail a lot. NTL deserves its latest bit of bad publicity. Maybe they will wake up and restore weekend customer services or even resolve problems immediately. WE wil ahve to see. Sian