[DJC]

yeah this was for broadband

i had to write to some address in coventry
called them this morning and she first said it was online so i asked her why my internet isnt working and emails cut off
she came back after a few minutes and said its been disconnected and she had to now close it her end?!

anyway she says i will receive a final bill confirming cancellation and she said the balance is 0.00 so i will not pay again

i asked her for email confirmation in the mean time and she said she cant do it

anyway if there is any NTL staff here, any chance you can check your systems and confirm if this is now cancelled??

TIA