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Originally Posted by dbateman2k5
I'm getting my Pace DiTV2000 box swapped for a shiny new Samsung SMT2100 box on Thursday, as I phoned NTL customer services last Friday, and they said they can do the swap for me
Speed upgrade is a nice birthday pressie from ntl to me  As it's my birthday on March 9th 
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Good luck they came to swop mine on friday but didnt have any sammys so gave me another pace for no reason. Rang up sat to see whats goin on and they didnt sound happy with the installer. A manager rang me back it will be sorted by 2pm monday if not i gotta ring back directly via the extension i was given.
Gave me compensation for sitting in all day friday since the installer said he'd be back later but never did. Probably be £5 or sommet stupid.
For the way they were talking i sounds like i got the installer in trouble which i didnt want to do, they've put me a really crappy position