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Old 04-03-2005, 13:58   #421
Neil
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Exclamation Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)

Ok-I've *just* been passed the following information....

Quote:
Originally Posted by ntl

Roll out begins 8th march with new tiers avaiable immediately to new customers.

750K & 1.5Mb customers receive a free automatic upgrade to 2Mb and 3Mb, there will be no change to their usage allowance & a postal letter will inform them of their free upgrade (a webpage will inform them when their upgrade will take place)

750K customers with a black (Pace) Set Top Box receive a free automatic upgrade to 1Mb, as this is the maximum speed this equipment can support. There will be no change to their usage allowance, & this service will not be available to other existing or new customers. & a postal letter will inform them of their free upgrade, & for customers willing to arrange a visit to their home, we will be happy to provide a free Set Top Box swap-out to receive the 2Mb service.

300K customers can upgrade to 1Mb, if they accept a 3GB/month usage allowance, these customers can upgrade online or by calling customer services
That's all I have so far, I'll keep you all updated.

N.
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