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Originally Posted by ian@huth
Yes, you're quite right, NTL do need customers in order to make a profit. What they don't want are customers that cost a three figure sum to service who only pay a fraction of that for the privilege.
Can you justify why other customers should subsidise the heavy users who don't want to pay the right price for the service they are getting.
Don't you think that the heavy users have a moral responsibility to stop freeloading.
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They do subsidise heavy users. They always have done. All ISP's do. It's all relative. Someone who pays 37.99 now for 1.5mb and uses it to check email, play games a few times a week, and surf a lot (justifying the 1.5mb speed), subsidises someone else who is on the same service but maybe downloads 28GB a month. Same with 300k, lots of people probably just use it to check emails and look around a few forums etc. They subsidise someone else on the same tier who does the same things, but plays a lot of online games and downloads porn every day.
The only way to change this is to charge per MB. Then if someone only uses 120mb a month they pay for exactly that, and someone else who downloads 120GB a month, pays for exactly that. But no company will do that, as they know they have to keep the customers sweet. Subsidisation is a much needed part of the trade.
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Originally Posted by orangebird
pedant.
ORDINARY then. What's an ordinary user, and what's ordinary use?
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speculate all you like. my post was fact.
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Your post was based on what NTL claim, not necessarily fact. In the same way that my reply was based on what BT claim, not necessarily fact. Neither company would admit if if they were being hammered. It's business talk. One of them is lying, and i know who my money is on.
