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Originally Posted by orangebird
Narrow vision??? pot kettle blah blah.
Customers arten't leaving - the numbers are climbing every quarter. Or do you want to ignore that FACT, as it doesn't suit your agenda?
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Ntl say the numbers are rising every quarter, and BT are boasting how many people leave then come back. Maybe lots of people are joining ntl, when fed up with BT, then find out that BT were actually more reliable. (jesus, i never thought i'd ever make a positive post about BT, i feel dirty now).