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Originally Posted by scrotnig
FFS what sort of a question is that supposed to be? You've got to be on some sort of wind up.
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In fairness Scrot', I think it's a good question/point, as there are many ntl customers who have rung ntl only to me met with apathy & lies/deceipt-I.E a promise of a call back, or a customer trying to get an issue resolved for thte umpteenth time, it's those occaisions where you need someone to really 'listen' to the customer (not aimed at you

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