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Originally Posted by nostra
let me know if it changes and i will re-look at the issue and re-escalate it if required 
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Do you think you can look at how my cancelation process is going?
I sent in the CANCEL Letter twice. and also emailed it
1 Letter to Coventry
1 Letter to local NTL Place
1 Email to a Customer Service guy
If you can have a look I can PM you my Account Number.