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Originally Posted by cr80123
Ian what do you mean by this ?
"I think that you know as well as I do that most broadband customers have a usage below 7 Gb a month (the industry average) and most of them use less than 3 Gb a month."
I assume you're saying the mean usage is 7GB per month but the mode usage is much less, in fact less than 3GB per month?
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Quite correct.
The industry has determined that the mean average is around 7 Gb per month. However AFAICR less than 10% of users consume over 60% of bandwidth. If you were to remove the usage of that top 10% then the mean average would fall below 3 Gb per month.
This is why the introductory level of the ISPs that have a 1GB or 2Gb per month cap for around £17.99 are so popular. The users on them have enough bandwidth for their requirements. These introductory level products are gaining customers all the time which makes nonsense of the claims that NTLs caps will result in large customer losses. Broadband users and potential users within NTL cabled areas will be attracted to a service which has an higher cap, albeit only 3 Gb per month, and a higher download speed for the same £17.99. The new 2 Mb and 3 Mb services from NTL will win a lot of customers from ADSL that cannot get more than 512k from ADSL.