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Originally Posted by downquark1
Well, as I mentioned I called CS and they offered me a stand-alone modem. Today I recieved a "welcome to high speed broadband Internet from NTL" letter with a pin and serial number as if I'm a new customer.
I really hope this isn't going to lead to billing problems  |
No, what you've received is 100% spot on.
You will be billed seperately for your modem.
I would like to check that you aren't going to get charged for a second set top box, this charge defaults in if you already have a set top box, and people do sometimes forget to remove it.
I can also arrange a paper bill for your cable modem, as by default you'll get an email notification.
If you'd like me to check all the above, please PM me.