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ian@huth · 03-03-2005, 00:27

It sounds like you are on the 300k service not the 768k that you thought. The speed test only mentions 768 kb/s because you told it that you are on that speed. Give NTL a call to check what they have you down as. You could check the config file for your modem.Have a look at http://www.cableforum.co.uk/board/article.php?a=18 to see how to check your provisioned speed or Robin Walkers site to find out how to check for the config file.

03-03-2005, 00:27	#18
ian@huth Inactive Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other Posts: 4,536	Re: What download speed should i expect? It sounds like you are on the 300k service not the 768k that you thought. The speed test only mentions 768 kb/s because you told it that you are on that speed. Give NTL a call to check what they have you down as. You could check the config file for your modem.Have a look at http://www.cableforum.co.uk/board/article.php?a=18 to see how to check your provisioned speed or Robin Walkers site to find out how to check for the config file.