Re: NTL - New Billing system Problems
What date do people get money taken out of their accounts via direct debit?
I received a letter from my bank telling me that i was being charged £35 because NTL had tried taking money out of my account when there was insufficiant funds. When i joined up with NTL i was told the money would come out on the 26th of each month but when i phoned them at the weekend they said it was the 20th ot 21st of the month, i asked my bank and they looked at the records and said the money comes out on the 24th, 25th and 26th. It ruddy changes every month plus i never get an email from NTL telling me when the money is coming out.
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