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Re: help with low download speed
you're not gonna believe this - I don't know my Ntlworld username (I remember the password). Any way I can retrieve the name?
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I just remembered it - I've logged in and it's saying 'unable to identify the Cable modem MAC (or ethernet) address. Please reboot your PC and Cable Modem and try again'.
My modem is installed via USB - should I switch to Ethernet?
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after reboot exactly the same message
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am currently on phone to ntl - i'm set up for 300k. Thanks very much for your help - much appreciated.
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