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Originally Posted by huggyg71
Thanks for the replies.
Bifta I tried using start/run FTP (didnt know you could do that) and I have got as far as being able to log on to upload.ntlworld.com with my user name and password but thats about as far as I can get really because I hav'nt a clue what I doing :-)
After logging in with my user name and password I typed 'CD 'foldername' the reply was 'CWD command sucessful' I then typed 'RMDIR media' the reply was '550 media: file exists' Am stuck now :-)
Thanks again for the help folks.
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foldername = whatever folder your web documents are stored in, sometimes when you log in to an FTP server you might need to navigate to another folder called (for example) httpdocs or public_html, I'm not sure what the directory format for Ntlworld is.
Anyhoo, log in again, when you're in type LS if it shows "media" as a folder, type CD media, then type LS again and see if it shows any files under DOS FTP.