Recently upgraded from ntl dialup to STB broadband. There were installation problems which required a return visit by the engineer. This solved, he set up the connection via a DOS like 'Command' prompt rather than using the installation disk and generated a new email address for me, instead of using my existing dialup address. This vanished off the screen before I realised what he had done.
NTL bb tech support are unable to tell me what this email address is. I am happily using my pre-existing ntl address, but if I should exceed the monthly cap, will ntl email me at the address I have no record of and therefore cannot access?
Any ideas?
