[At a loss]

Originally Posted by Neil

Firstly, sorry to hear of your news.

Secondly, I'm afraid you are not alone: http://www.cableforum.co.uk/board/sh...light=watchdog

I suggest you contact one of the top people at ntl we have listed here: http://www.cableforum.co.uk/board/article.php?a=28 & get them to get this sorted out ASAP with no fuether inconvenicence to you.

They really can be the pits when it comes to customer service, ntl.

Thanks for the reply Neil, I forgot about the link to those people in NTL.

I will post back when I have a more information on why NTL did not contact me.

I will send letters to:
Mr Simon Duffy Chief Executive Officer
Ms Jenny Lynn-Jones Director of Telephony, ntl:home

and send them special delivery...