Firstly, sorry to hear of your news.
Secondly, I'm afraid you are not alone:
http://www.cableforum.co.uk/board/sh...light=watchdog
I suggest you contact one of the top people at ntl we have listed here:
http://www.cableforum.co.uk/board/article.php?a=28 & get them to get this sorted out ASAP with no fuether inconvenicence to you.
They really can be the pits when it comes to customer service, ntl.
