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Doofy · 02-03-2005, 09:28

Not sure if this is not in the right place appologies if it isnt.

I had my telephone disconnected from NTL sent a letter and they cannot find it despite my phone number being transfered to BT. Anyhow can someone tell me if you have gone back to BT as i have is it possible to go back to NTL at some point (no laughing please

) I have spent a long time going on about NTL customer service being crap but bloody BT is just as bad. Paid my first bill on there pay on line paperless billing system, They took the money from my account i printed out the page that says thank you heres your ref number, yet they still insist i havent paid it rang up BT CS and after an hour on hold gave up. I left my details for them to call back and they called back to ask when i am going to pay the bill. So is it possible to go back to NTL i promise not to criricise them ever again.

02-03-2005, 09:28	#1
Doofy Inactive Join Date: Jan 2004 Posts: 411	Going back to NTL Not sure if this is not in the right place appologies if it isnt. I had my telephone disconnected from NTL sent a letter and they cannot find it despite my phone number being transfered to BT. Anyhow can someone tell me if you have gone back to BT as i have is it possible to go back to NTL at some point (no laughing please ) I have spent a long time going on about NTL customer service being crap but bloody BT is just as bad. Paid my first bill on there pay on line paperless billing system, They took the money from my account i printed out the page that says thank you heres your ref number, yet they still insist i havent paid it rang up BT CS and after an hour on hold gave up. I left my details for them to call back and they called back to ask when i am going to pay the bill. So is it possible to go back to NTL i promise not to criricise them ever again.